Shipping policy

We do not offer international shipping at this time. This is subject to change.

Please be sure to always double check your shipping address and order details before placing your order. By verifying that your products, quantities, and address are all correct, you are helping us to ensure full satisfaction.

We currently ship packages using the United States Postal Service (USPS) and UPS. After payment processing, we typically ship within 1-3 days (excluding holidays and Sundays) of receiving your order. Delivery times are set by delivery carriers and are shown at checkout. After your initial confirmation email, you will receive another email once your order has shipped.

Once your order has shipped, tracking information will be sent via email. Please allow at least 48 hours for tracking information to become available.

Please note, once packages are scanned with delivery carriers and are in their possession, Chelle’s Haute Seat accepts no responsibility for parcel location and conditions. Should any delays or misplacements happen, please call USPS/UPS customer service with your tracking number with any questions or concerns. Please be mindful that severe weather, holidays, and/or seasons of high demand may cause minor delays or interruptions related to delivery.

If you are checking out using PayPal Express, you will be redirected to PayPal to enter your credit card information and billing address. After this step, shipping options will appear.

Please reach out with any questions at info@chelleshauteseat.com